Refund policy

Returns + Refunds

If you are dissatisfied with your items for any reason*, please email me emily@kittycatgo.com.

I will accept returns* within 14 days starting from the date of delivery of your items. Customer is responsible for return shipping costs. Items must be returned unused and in resaleable condition. Please allow 2-weeks to process the return and see the credit on your account. 

Sale items are final. 

*Custom leash and collar orders are not eligible for returns.